Refund Policy
Clear refund rules for a digital AI-generated Personal Intelligence Report.
Overview
OneDollarAnswer provides digital AI-generated Personal Intelligence Reports. By purchasing our service, you acknowledge that you are buying personalized digital content created specifically from the information you provide.
This Refund Policy explains when refunds may be considered, when they are normally not available, and how to request support if something goes wrong.
Digital Products
OneDollarAnswer reports are digital products. No physical goods are shipped.
Once report generation has started, the service begins creating personalized digital content based on your input.
Because the report is generated specifically for you, it cannot be returned in the same way as a physical product.
When Refunds May Be Granted
Although our reports are personalized digital products, refunds may be considered in limited situations.
Each request is reviewed individually. Approval is never automatic and depends on the circumstances of the purchase.
When Refunds Are Normally Not Available
Refunds are generally not available in the following situations:
- The report has already been generated.
- The report has already been delivered.
- You changed your mind after purchase.
- You expected a different answer.
- You disagree with the AI-generated analysis.
- You do not like the content or recommendations.
- You expected guaranteed life, business or relationship outcomes.
- You misunderstood the purpose of the Service.
Fair Review Process
Every refund request is reviewed individually by our support team.
We aim to be fair, transparent and reasonable while also protecting the integrity of personalized digital products.
Where appropriate, we may request additional information to verify the issue, including payment confirmations, technical screenshots, browser information or order details.
Fraud Prevention
To protect all customers, refund requests may be declined where we reasonably believe that fraudulent activity, payment abuse, chargeback abuse, or deliberate misuse of the Service has occurred.
Repeated abusive refund requests may result in restricted access to OneDollarAnswer.
Chargebacks
If you experience any issue with your purchase, please contact us before initiating a chargeback through your payment provider.
Many issues can be resolved much faster through our support team.
Where a fraudulent or unjustified chargeback is filed after a report has already been delivered, we reserve all rights available under applicable law.
How to Request a Refund
If you believe your purchase qualifies for a refund, please contact our support team as soon as possible.
To help us investigate your request efficiently, please include the following information:
Providing complete information helps us resolve your request as quickly as possible.
Refund Processing Time
Refund requests are reviewed individually.
If approved, refunds are generally processed within 5–10 business days, although the exact timing depends on your payment provider and financial institution.
Processing times outside our control may vary by country or payment method.
Payment Providers
Payments are securely processed through trusted third-party payment providers.
OneDollarAnswer does not store complete credit card numbers or full payment credentials on its own systems.
Payment providers process financial information under their own privacy policies, security standards and legal obligations.
Changes to this Refund Policy
We may update this Refund Policy from time to time.
The latest version will always be available on this page together with the updated revision date.
Continued use of OneDollarAnswer after changes have been published constitutes acceptance of the revised policy.
Our Commitment
We believe refund policies should be transparent, easy to understand and fair for both customers and our business.
Contact Information
If you have any questions regarding this Refund Policy, your purchase, your payment or the status of a refund request, please contact our support team.
Nong Prue
Bang Lamung
Chonburi 20150
Thailand
Fair. Transparent. Simple.
Our goal is not to refuse refunds. Our goal is to provide a service that works so well that you never need one. If something genuinely goes wrong, we will review every request fairly and do our best to resolve it.